How to use Shenzhen medical insurance card
With the continuous improvement of the medical security system, the Shenzhen Medical Insurance Card has become an important tool for citizens to seek medical treatment. This article will introduce in detail how to use the Shenzhen Medical Insurance Card, precautions and frequently asked questions to help you make better use of this convenient service.
1. Basic functions of Shenzhen medical insurance card

Shenzhen Medical Insurance Card (Social Security Card) is an electronic voucher issued by Shenzhen Municipal Medical Security Bureau. It is mainly used in the following scenarios:
| Function | Description |
|---|---|
| Outpatient treatment | With the card, you can directly settle outpatient expenses at designated medical institutions. |
| hospitalization | You can enjoy medical insurance reimbursement by showing your medical insurance card when you are hospitalized. |
| Buying medicine at drug store | Purchase medicines on the medical insurance catalog at designated pharmacies |
| Medical insurance inquiry | You can check your medical insurance account balance and consumption records through online channels |
2. How to use Shenzhen Medical Insurance Card
1.Outpatient use process
| Step 1 | Choose Shenzhen Medical Insurance Designated Medical Institutions |
| Step 2 | Show your medical insurance card when registering |
| Step 3 | Pay directly by swiping your card after the treatment. |
| Step 4 | Pay personal out-of-pocket expenses |
2.Hospital use process
| Step 1 | Show your medical insurance card when checking in for admission |
| Step 2 | Hospital registration for medical insurance |
| Step 3 | Direct settlement of medical insurance reimbursement upon discharge |
| Step 4 | Pay personal out-of-pocket expenses |
3. Shenzhen medical insurance reimbursement ratio
Shenzhen’s medical insurance reimbursement implements a hierarchical diagnosis and treatment system, and medical institutions at different levels have different reimbursement ratios:
| Medical institution level | Current employees | retiree |
|---|---|---|
| First class hospital | 90% | 95% |
| Secondary hospital | 85% | 90% |
| Tertiary hospital | 80% | 85% |
4. Things to note when using Shenzhen Medical Insurance Card
1.Designated medical institutions: You must choose a medical insurance designated medical institution in Shenzhen to use the medical insurance card.
2.Medical insurance directory: Only drugs and treatment items in the medical insurance catalog can enjoy reimbursement.
3.personal account: The balance in the medical insurance personal account can be used to pay for out-of-pocket expenses.
4.Seeking medical treatment in another place: If you need medical treatment in another place, you need to go through the registration procedures for medical treatment in other places in advance.
5.Report loss and reissue: If the medical insurance card is lost, it should be reported as lost and replaced in time to avoid being used by others.
5. Frequently Asked Questions about Shenzhen Medical Insurance Card
| question | Answer |
|---|---|
| What should I do if I forget my medical insurance card password? | You can bring your ID card to a social security service outlet to reset it. |
| How to check the balance of medical insurance card? | You can check it through the "Shenzhen Social Security" WeChat official account or Alipay |
| Can family members use my health insurance card? | No, the medical insurance card can only be used by yourself. |
| Can the medical insurance card be used across provinces? | It can be used only after filing for medical treatment in another place. |
6. Electronic application of Shenzhen medical insurance card
With the development of science and technology, Shenzhen medical insurance cards have become electronic and can be used in the following ways:
| Electronic channels | How to use |
|---|---|
| Follow the "Shenzhen Social Security" official account and bind the electronic social security card | |
| Alipay | Search for "electronic social security card" to complete the binding |
| iShenzhenAPP | Activate the electronic medical insurance card in "Social Security Services" |
The correct use of the Shenzhen Medical Insurance Card can not only reduce the medical burden, but also enjoy convenient medical services. It is recommended that citizens keep their medical insurance cards properly, understand relevant policies, and make full use of this policy to benefit the people.
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